What is Brand Voice And Tone? How to Develop a Brand Voice?

Brand Voice and Tone both are very crucial factors if you are someone who wants to launch their brand and scale it large.

Brand Voice And Tone

“A brand without voice is like a macaroni without cheese”-Rin Butler Woolf

Who would want to sell a macaroni that will have no buyers or may be less?

Creating a logo, choosing colours, and deciding a brand ambassador for a brand depends on what you want to communicate to your audience. And that in simple terms is defining your brand voice.

This knowledge article will help you find what is a brand voice, how you should set a communication strategy and how you can decide the brand voice style guide.

Read further.

What is brand voice?

Brand voice is the personality you want to communicate to your audience. Think of it this way that every human has its distinct style of talking and acting. In the same manner, every brand spells their value and intent towards the society.


  • Brand voice refers to the unique personality, tone, and communication style a brand adopts to convey its message and connect with its target audience. It encompasses the specific choice of words, writing style, and overall approach to communication that sets a brand apart and helps it establish a consistent and recognizable identity.
  • A well-defined brand voice aligns with the brand’s values, target market, and overall brand strategy. It shapes the brand’s communication across various channels, including advertising, social media, website content, and customer interactions. The brand voice should be consistent, reflecting the brand’s character, values, and positioning while resonating with the intended audience.
  • A distinct brand voice can help a company differentiate itself from competitors. It helps in building brand recognition and fosters deeper customer connections by evoking emotions and establishing a memorable presence in the minds of consumers.

What is brand tone?

Brand tone refers to the consistent and distinctive manner in which a brand communicates with its audience. It encompasses the overall personality, style, and emotion conveyed through language in various brand messages, ensuring a cohesive and recognizable voice across all communication channels.

Why brand voice is important?

The brand voice of Gucci can be described as bold, glamorous, and innovative. Gucci has a distinct identity that combines luxury, fashion-forwardness, and artistic expression. Their brand voice exudes confidence, sophistication, and a sense of individuality.

Gucci’s messaging often combines classic elegance with contemporary trends, appealing to a fashion-conscious audience. Their tone is confident and self-assured, reflecting their position as a global fashion powerhouse. Gucci aims to inspire and empower its customers, encouraging them to embrace their unique style and express themselves boldly.

Brand voice is important for several reasons:

  1. Differentiation: In a crowded marketplace, having a distinct brand voice sets you apart from competitors. It helps you stand out and be memorable, allowing customers to quickly recognize and connect with your brand.
  2. Consistency: A consistent brand voice across all communication channels creates a cohesive brand experience. It ensures that your messaging, tone, and personality are aligned, fostering trust, familiarity, and reliability with your audience.
  3. Emotional connection: A well-defined brand voice helps evoke emotions and forge a deeper connection with your audience. You can create a sense of affinity and loyalty by speaking in a tone that resonates with their values and aspirations.
  4. Brand positioning: Your voice communicates your positioning and values, shaping how your audience perceives you. It allows you to establish authority, trustworthiness, creativity, or any other desired brand attributes.
  5. Brand recognition: A consistent brand voice, combined with distinct language and tone, helps customers recognize your brand instantly. It contributes to brand recognition and recall, even without explicit branding elements.
  6. Audience Engagement: A strong brand voice captivates and engages your audience. It makes your brand more approachable, relatable, and interesting, encouraging conversations, sharing, and participation.
  7. Brand storytelling: Your brand voice is an integral part of storytelling. It helps you narrate your brand’s story, values, and mission in a compelling and impactful manner, making your brand more memorable and meaningful to your audience.

Brand Voice Style Guide

Introduction: This brand voice style guide serves as a reference to ensure consistency in our brand’s communication. It outlines the key elements that define our brand voice and provides guidelines for tone, language, and messaging across various channels. 

We can maintain a cohesive and impactful brand presence by adhering to these guidelines.

Brand Personality:

  • Bold: Our brand voice is confident, daring, and unafraid to make a statement.
  • Sophisticated: We exude elegance, refinement, and a sense of luxury.
  • Innovative: We embrace creativity, pushing boundaries, and staying ahead of trends.
  • Authentic: Our voice is genuine, transparent, and trustworthy.


  • Confident: Speak with conviction and authority, showcasing our expertise.
  • Inspiring: Motivate and empower our audience to embrace their individuality.
  • Approachable: Be friendly, warm, and inclusive, inviting conversation and connection.
  • Playful: Infuse a sense of lightheartedness and humour when appropriate without detracting from our sophistication.


  • Use clear and concise language, avoiding jargon and unnecessary complexity.
  • Incorporate vivid and descriptive vocabulary to evoke emotions and create imagery.
  • Balance formality and informality based on the context and audience.
  • Tailor the language to resonate with our target demographic while maintaining broad appeal.


  • Tell compelling stories that reflect our brand values and resonate with our audience.
  • Highlight our commitment to quality, craftsmanship, and innovation.
  • Celebrate individuality and self-expression, encouraging our audience to embrace their unique style.
  • Demonstrate our understanding of cultural trends and our ability to set them.

How to create a brand communication strategy?

Creating a brand communication strategy involves several key steps. Here’s a general framework to guide you through the process:

  1. Define your brand identity: Start by clarifying your brand’s mission, vision, values, and unique selling proposition. Understand your target audience, their needs, preferences, and pain points. This foundation will shape your communication strategy.
  2. Set communication objectives: Determine your goals through your brand communication efforts. This could include increasing brand awareness, driving customer engagement, promoting a new product, or enhancing brand perception. Your objectives should be specific, measurable, achievable, relevant, and time-bound (SMART).
  3. Identify target channels: Research the communication channels that best reach and resonate with your target audience. This could include social media platforms, websites, email marketing, traditional advertising, public relations, events, or a combination. Consider the strengths and characteristics of each channel and align them with your communication objectives.
  4. Develop key messages: Craft messages that align with your brand identity and resonate with your target audience. These messages should convey your brand’s unique value proposition, core benefits, and personality. Ensure consistency across all channels and touchpoints, reinforcing your brand positioning.
  5. Choose your brand voice: It is better if you define and document the tone, language, and communication style of your brand. Be precise and clear on how you want your audience to perceive your brand. 
  6. Create a content strategy: Once the brand voice is finalised, you can develop a content strategy. Identify the content bucket and the types of content you will create (blogs, videos, infographics, etc.).  Ensure your content provides relevant information and is aligned with your brand voice.
  7. Plan your communication calendar: Create a calendar that outlines the timing and frequency of your communication activities. Consider seasonal trends, product launches, and any relevant events or campaigns. This will help you maintain a consistent presence and prevent gaps or overlaps in your communication efforts.
  8. Monitor and measure: Implement tools and processes to monitor the performance of your brand communication strategy. Track key metrics such as website traffic, social media engagement, conversion rates, and brand sentiment. Analyse the data regularly to evaluate the effectiveness of your strategy and make necessary adjustments.
  9. Adapt and evolve: Monitor market trends, consumer behaviour, and competitors’ activities continuously. Stay agile and be ready to adapt your brand communication strategy accordingly. Embrace feedback from your audience and make improvements based on their needs and preferences.

Brand Voice Example

Introducing “Apple – Think Different”:

Brand Voice: Innovative, Elegant, and Empowering

Apple has a brand voice that is a harmonious blend of simplicity and sophistication. It inspires you to think differently.

Imagine a world where technology seamlessly integrates into everyday life, empowering you to break boundaries and achieve what was once impossible. Apple embodies this vision, with its brand voice as a conduit for its products’ excitement and elegance.

Their language is concise yet poetic, evoking emotions and sparking curiosity. They speak with clarity and purpose, distilling complex concepts into relatable experiences. Apple believes in empowering you through technology, making it accessible and intuitive for all.

Their brand voice encourages you to challenge the status quo, embrace the unconventional, and pursue your passions fearlessly. They drive your creative endeavours, providing the tools and inspiration to bring your ideas to life.

Their tone is confident but never arrogant. They speak with the assurance of expertise while remaining humble and respectful. 

If you own  any Apple product, you become part of a global community of dreamers. It invites you to explore new horizons, push boundaries, and leave your mark on the world.

When you choose Apple, you’re embracing a mindset.


A brand’s voice is the distinct personality, tone, and communication style that sets it apart from competitors. It shapes how the brand interacts with its audience, evokes emotions and establishes a memorable identity. A well-defined brand voice fosters authenticity, builds trust, and strengthens the emotional connection with customers. 

If you want to develop a powerful brand marketing strategy, connect with Noboru. Our team of experts is ready to help you craft a compelling brand voice that resonates with your target audience. Contact us at hello@noboruworld.com, and let’s create a brand voice that leaves a lasting impression.

Also Read – What Is Branding? Why Is It Important For Your Business?


Why is a brand’s voice important?

A brand’s voice is important because it helps differentiate it from competitors, build brand recognition, and foster deeper customer connections. It shapes the brand’s perception, evokes emotions, and establishes a consistent brand identity. A well-defined brand voice can also enhance brand loyalty and trust.

How do you develop a brand’s voice?

Developing a brand’s voice involves understanding the brand’s values, target audience, and positioning. It requires defining the brand’s personality and desired attributes. Key steps include identifying the tone and language that resonate with the audience, creating a brand voice style guide, and ensuring consistency in messaging across various channels.

What role does a brand’s voice play in marketing?

A brand’s voice enables the brand to communicate its message, engages with the audience, and establishes a connection.It helps shape advertising campaigns, social media content, website copy, and customer interactions. A consistent and well-crafted brand voice enhances the effectiveness of marketing efforts.

Can a brand’s voice evolve over time?

Yes, a brand’s voice can evolve over time. As a brand grows, expands its target audience, or adjusts its positioning, the brand voice may need to adapt accordingly. However, any evolution should be done thoughtfully, ensuring that the core brand values and identity are maintained to maintain consistency and loyalty.